Cancellation

Can I cancel my subscription whenever I want?

Of course, we wouldn't buckle you down at all. You can cancel whenever you'd like.

Can I cancel and sign up again in the future?

Yes, you can!

How do I cancel my subscription?

Shipping

How often will I get a box and when will my first box arrive?

You will receive your first box, 2-3 business days after your order. Going forward, you will recieve your box every three months/seasonally.

Do I have to pay for shipping?

Nope, we got you covered every single time.

How long after I order will I get my box and when will I be charged again?

You get your first box 2-3 days after you place your order. You will then be charged on the same date 3 months later with the same shipping turn around time. (And so on..)

My shipping address changed, what should I do?

That's not a problem, just shoot us an email to Support@SubApollo.com or log into your customer portal.

Quality

How many styles do you have?

Every season, we create over 1,000+ styles! We believe that everybody is different, so the more variety the better. Your profile is like our bible and we spend countless hours curating the best shades for you.

Do your glasses feature 100% UV Protection?

YES! All of our glasses offer 100% UV Protection.

Let's be real here.. What kind of quality glasses come in the boxes?

Great question! All of our glasses retail for $55-$85 EACH! Your box is valued at a whopping $150 retail value. Now, how awesome is that?

Do I get to keep the glasses?

YES! We would never take such an amazing thing from you. 

What if I don't like what I got?

Typically, we get it right 100% of the time. But, if you are super special, just shoot us an email and we'll help you out!